Interview with young entrepreneur Bryan Angelo

Hi Bryan and welcome. You’re just 19 and already started your own business. What is it about?

Bryan: Thanks for taking an interest in myself and my business. Yes, I’m only 19, but my entrepreneurial ventures started many years ago when I was a sophomore in high school. I started taking an interest in graphic design when I was 15 and sold one of my first designs when I was 16. I tried my hand in the clothing line business but couldn’t find my niche or identify a target market, so I took what I knew with graphic design and began working with small clothing lines to help build their brands with creative and original designs. Now we work with Small Businesses, Independent Clothing lines, Independent Artists, Professional Athletes, and Fortune 100-300 companies, providing them with graphic design services for advertising, business stationery, logos, branding & identity, and much more.

I think there is a lot of competition in your field. Who is your typical customer, and how do you find them?

Bryan: There is definitely a lot of competition in my field; it seems nowadays that everyone and their brother is a freelance designer. Since there are so many freelance designers and design firms our there, it’s not like my phone is ringing off the hook, so I have taken the initiative and make cold calls to potential clients that feel they could utilize my services. A typical client for me would be a new or already established small business that never really put any time into graphic design or branding for their business.

What makes your services different?

Bryan: I can’t say we’re different from any other company that provides services like ours because at the end of the day, logos are logos and business cards are business cards. What I like to think gives us our niche is that we work closely with our clients; we are always in constant contact with them, making sure that we bring their ideas and thoughts to life! Because our network of designers is so young one of our advantages is that creativity is always flowing!

What is your most appreciated package?

Bryan: One of our most appreciated packages is the “Start-Up Package” which can be found under the packages tab on our website at www.empoweredmediagroup.com. This package includes a logo design with 4 concepts to choose from, business card design, letterhead design, envelope design for only $699.00, and it includes 1,000 Gloss business cards full-color front and back print. We have many more packages on there, and we also encourage business owners to mix and match and let us create a custom package to fit their needs.

Do you already have a portfolio? How did you get your first client?

Bryan: Yes, I have a portfolio that I continue to add work to every week! I’m still building it and adding work, but you can view some of my work at www.bryanangelodesigns.com. I got my first big client back in December of 2009. I was only a junior in high school at the time, and I entered a design in the shirt design competition for our high school “Milkcan Game” and the company printing it liked my design and brought me on as a graphic designer, this company is Destination Athlete LLC. Since I’ve worked for them, i’ve probably done over 200 designs and worked with them as they’ve gone from a local business to 10 franchises nationwide! Here are some samples of our work:

 

 

 

Did you consider taking a job, or how come you started a business?

Bryan: I worked a couple of other jobs, but I would always ask myself, “how is this helping me in the long run of life?” I never understood why I was working a meaningless job when I could be using my talents to help business owners bring creativity and design to their business. I started my business after selling designs to clothing lines as a high school student, I then started my own clothing line, and it did alright, and I won the Amazing Kids In Business Award from my local chamber of commerce. I then realized the clothing line business wasn’t working out, and it’s not that I quit because it was hard; it really just wasn’t for me. I re-thought what I wanted to do and began writing the business plan for my business. The business plan is always changing, and we always reach our goals and have to create new ones, but I love using my talent to help small businesses grow and would give it up for anything!

I believe you also have a partner? How important is it to have a partner when you start-up?

Bryan: Yes, I have a silent partner right now, Blake Meacham. I got introduced to Blake over a year ago by one of my friends and clients, David Leonard, who owns a property management company in South Florida. It seems that I surround myself with business owners, which is great for networking purposes. Blake owns a company called Perfect Shine Auto Management in Florida and works with high-profile clients and top-of-the-line expensive cars. For some people having a partner isn’t necessary, but for Blake and me it really works out; we’re great friends and can handle business together without any problems.

And what would be the most important aspects of running a partnership like yours? Mutual understanding? Different skills that put together work better?

Bryan: With Blake and I, our partnership is like, E and Scott Lavin from Entourage, haha! We joke around but have a mutual understanding of what needs to be done and when it needs to be done by and also which clients we need to approach. Blake has a great business sense and can work with clients to give them the necessary details to close deals which is great because then I have more time to focus on design work, focus groups, creative planning, and working with current clients on their projects.

Most young entrepreneurs have a hard time finding funding for their ideas. How important is funding?

Bryan: We never had any outside funding; we started everything with our own money, every dollar we make gets invested right back into the business. It would be nice to have a venture capitalist invest some money into the business to help with advertising, but other than advertising expenses, we don’t have many overhead costs. We will be seeking funding and investors for a project we have been working on and building, but we are currently keeping that under wraps until everything is set up.

Do your customers have an issue with you being so young? What would be your advice for other young entrepreneurs

Bryan: So far, none of my clients have had a problem with my age… as far as I know, at least. When I meet with my clients face to face, my age always comes up, but luckily enough, my portfolio and references are enough for them to take me seriously. I mean, i’m only 19, and luckily my good friends over at www.Aphillyated.com hooked me up with Jimmy Rollins of the Philadelphia Phillies! Not many 19-year-old designers can say that in an interview! I’ve worked with a lot of other entrepreneurs who are just starting out, and it’s great to see kids starting so young, and my advice to them would be, if you have a dream, pursue it, don’t let anyone or anything stop you from pursuing your dream. You only live once, and the only want to succeed is to do something no one has ever succeeded in doing nothing!

After the initial thought of starting a business, what were the next steps? Where did you get legal and business advice?

Bryan: Luckily, my mom is a paralegal for a law firm and can help me immensely with any legal questions I may have. I never even took my business seriously until I started getting a huge influx of clients and needed to actually “work”! I started my business because I just loved graphic design, and the appreciation businesses and clients gave me for my work was worth more to me than any check, but last year I got a lot of referrals, and the clients started coming at a faster rate, so I knew it was time to educate myself on business and graphic design, so I read this book called Freelance Design in Practice “Don’t Start Work Without It” and boy were they right it lists out everything you need to know about running a freelance design business! Books have been my main source of business advice you can ask any of my family members or friends. I’m the last person to just read a book for fun, but I have really taken an interest in reading, and I’m currently reading 3 books, all based around graphic design and business.

What do your friends think about your business? I guess you have less “party” time than them.

Bryan: My friends have been really supportive; my best friend Jake Sujansky- the one who set up this interview, has been my friend since 4th grade and has always been very supportive of my business and helps in any way he can, as well as my friend Mark Warner who reaches out to potential clients and helps us find new jobs. My friend Conor who is finishing up his enlistment in the Marine Corps, will soon be joining our team to help with advances in new technology to help our new project get off the ground. I surround myself with good people, and it brings positivity to our business’s outlook. I definitely don’t get to party at college like my friends. I went to Bloomsburg University for a semester and hated the environment I was in and had nowhere and no one to network with, so I’m at community right now and will be transferring next semester to a 4-year college. I have to say the lack of partying is probably what has helped me stay focused and on track. It’s great to go out and have a good time with my friends, but I really have no interest in “keggers” and “house parties” I honestly would rather work and find new business or further my knowledge of Graphic Design than party.

I have a couple of more technical questions. When a small company needs some design (maybe for a site, maybe for the business cards), how can they decide on the colors and branding?

Bryan: There are many types of factors that would go into deciding a color, like what type of business are they, would a warm color describe their business, or would a bright, vibrant color be a better fit. There are so many factors I could never list them all. As for branding and logos, we would educate ourselves on their business and what types of products or services they provide and create different logo concepts that we think would fit their business.

And for websites, what should come first, the looks or the usability?

Bryan: Both! A design can look AWESOME, but if the users get there and are like, “ uhhh, okay now what” because there is so much going on, it will be completely ineffective and won’t help business! My personal style is creative but sleek, with just enough design accents to catch the user’s attention but also easy to manage.

What are the most important mistakes businesses do when working on their designs with a design company?

Bryan: A lot of design companies are so big that they aren’t able to work one on one with a client to meet their needs or put in their creative opinion. The client doesn’t always know what they want, so sometimes they work with a company that has pre-made templates that they use on multiple clients; this doesn’t allow the client to have a competitive edge and an original design. So many people go through Vista Print. I don’t want to take a shot at Vista Print, but the reason they can give away business cards for so cheap is that they have pre-made templates that multiple businesses probably have!

How should a small business promote itself? Online? Stationery? What do you think?

Bryan: Honestly, both can be very effective! If your business is run mostly online, I would have to say that online advertising and promotion would be your best bet. There are many outlets to use to promote your business online; you have to find the right ones to make it the most effective. Now I’m not saying stationery is a bad idea; we have been implementing business card marketing which has been very effective for clients. A lot of potential clients will just discard brochures and flyers because of how big they are, but with a business card, you can put necessary information on them, and they can go right in the wallet of your potential client.

By the way, you told me you also help other young entrepreneurs. How is that?

Bryan: Yes, I didn’t start my business for the money; I started my business to help entrepreneurs and small business owners bring a creative edge to their company. Nothing is better than a satisfied customer that appreciates what you do for them! I have a couple of “pro bono” clients like right now I’m working with Tom Boyd, Sean Bond, and Brain Bangley, the owners of See Me Apparel www.seemesawyou.com They invest all their profits back into their business, but I work with them to bring new designs and creative planning to their business. My goal is to help small businesses thrive in their market. If I can make a living off helping people do what they love while I do what I love, then I will feel like I have reached success.

Interview with young entrepreneur David Merry

Hi David and welcome. You’re a young entrepreneur that started an online business. What is it about?

David: Hi Christian, thanks for giving me the interview opportunity! CastleCasino.com is an online live casino that provides over 60 games, both for free and real money. The business’s mission was to create an online experience that is as close to the real-life thing as possible, it has been an arduous task, but we are definitely getting there!

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Interview with SME Discounts – discount deals on B2B products and services

Hi Andries and welcome. When everybody complains about the great depression, you have started yet another business. What is it about?

Andries: SME Discounts is like “Groupon” for B2B Businesses. We promote discount deals on business products and services. On our site, you can find as much as 90% off things like PR services, contact databases, email marketing, office supplies, website reviews, social media, and much more.

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Interview about the foreign exchange market

Tell us a bit about yourself, your role in the company, and what World First does.

A: My name is David Smith; I am the dealing manager at World First Australia in our Sydney office. World First is a foreign exchange provider that handles overseas payments for its client base. We look after the full range of clients, from private clients acting on their own behalf through to SME’s and household name corporate clients.

What exactly is the foreign exchange market?

A: The foreign exchange market is the market for selling one currency in exchange for another. This can be for several different reasons; it can be as simple as people looking for money to go on holidays overseas, it can be for the purchase of goods or property from overseas, or it can be speculating on the potential value of a currency for profit.

What are the main trends happening right now?

A: In Australia, we are affected by the most major trends in the world market. The Greece issue with debt has had an effect because it makes the shared Euro currency look less valuable. The continuing debt issues in the USA have had an effect because if the USA defaults on its debt, this will have a severe effect on the risk appetite in the marketplace. Also, of course, in the Australian market, we rely heavily on any changes in the demand for resources from China. If China starts to experience a downturn (property values are already looking shaky), then Australia will suffer because less demand for commodities means fewer jobs, and fewer jobs means less money being pumped back into our domestic economy.

At what point in business life taking an expert approach to exchange rates becomes important?

A: It is important right from the start. Start-ups are usually on tight margins to gain a foothold in the marketplace, so any savings in currency rates can be the profit that new businesses sorely need. It also helps to learn as early as possible for forecasting. If a business is doing its forecasting and budgeting at an unrealistic exchange rate, it may have a carry-on effect on its profitability and cash flows and may restrict how quickly a company can grow.

What are the most important things to know when dealing with sales abroad and currency issues?

A: The most important issue to resolve quickly is which currency you want to receive for the product/service you are providing and how do you ensure that you will get the conversion you want.
Suppose you want to invoice your clients in their country’s currency to make it easier for them; how easy is it to convert these funds back into AUD. And if you are converting funds into AUD, how are you going to cover this exposure? If the rate on the day that you convert is worse than what you anticipated, have you lost profit? If you are worse than anticipated, can you wait for the currency to get to an exchange rate that you are comfortable with?
The easiest way to avoid currency loss is to know your options in regards to conversion. If you have a set rate in mind, can you lock this rate in now and take out any danger of the rate not being where you want it when you receive funds. There are several products available for companies to monitor the market, lock in exchange rates for dates in the future, or take advantage of any positive movement in the market so you can cover your exposure but still take advantage of any such movement.

What exactly does World First do in this ecosystem?

A: World First provides a service where clients can purchase or sell currencies , hedge exposure, and take advantage of positive movement in the market at exchange rates much better than they will receive using a traditional service provider such as their bank. World First provides a full international payments process for companies and individuals, essentially allowing them to send money overseas or receive money from overseas.

What are the main benefits of using your services?

A: The main benefits are price and service. Price speaks for itself; we buy from the same markets as the bank, but because of our low-cost business model, we are able to take much smaller margins than the banks, with the savings being passed onto our customers.
Service is the main benefit of ongoing customer relationships. By having a dedicated broker, our clients are better informed of their options, have someone they can call to offer an opinion, and have someone who can be their eyes and their ears in the marketplace so our customers can concentrate on what they do best – their businesses.

Any notable transactions or customers you would like to mention?

A: Several but confidentiality stops me from providing too many details. The most satisfying customers are usually those who have been referred from an existing client who has never given a broker a chance, but once they try us, they never leave. It’s always a great feeling when someone is so happy with what we have done for them that they are willing to tell colleagues, friends, suppliers, and probably a few competitors how helpful we have been to their business.

What’s the typical type of client that requires your services? Are there any size requirements?

A: We have a private client desk that deals with clients doing private transactions, and we have a corporate desk that runs the full gamut from SME’s and start-ups, right up to household names. 90% of our client base are importers, but with the rampant AUD, more and more exporters are looking at ways to minimize their losses from the markets. Our smaller clients tend to use our online service to handle their day-to-day invoices, while the bigger names take advantage of our expertise in alternative hedging strategies.

What are the typical things that can be improved with your expertise?

A: Knowledge and pricing. Knowing the products in the market can be of huge importance to our clients. They can then make an informed choice about what product suits their individual needs, which has a carry effect on a number of different facets of their business, like cash flow, profitability, speed of transfer/ delivery, and terms of credit.
Pricing is improved, and this allows the client to pass on any benefits directly to their clients or increase their profitability.

How did the crisis affect the exchange market?

A: The GFC had a huge impact on the market. The value of the AUD against the USD dropped 36 cents in the space of 4 months, causing a massive drop in most company’s profitability and ability to be able to trade in a restricted market. This was compounded by the lack of credit in the market, with some competitors having to ask for 30% deposits on any hedging product just to lock in a rate.
The worst of this has now passed, and companies are back to be able to handle hedging transactions without any roadblocks, but it has highlighted the importance of covering your worst-case scenario.

Can you also make transactions for a profit? How is it different from, say, the stock exchange?

A: You can make transactions for profit; however, this is not the service that World-first specialises in. The majority of the foreign exchange speculative market is done on margin, which means you can have greater gains than what you originally put in, but on the other hand, you can experience greater losses than you originally wanted to lose.

Any advice for business thinking to export?

A: Work out which currency you want to invoice your customers in. If it is the client’s host currency, make sure you can get it back to AUD without restriction (a number of currencies have restrictions on whether they can be exchanged from the country they are based in), and if you want to invoice in AUD, make sure that the client can get exchange to AUD and whether it affects how competitive you are in that market.

Where can people find out more about the current market exchange news?

A: We have a daily update email which is written by our currency strategist Will Johnson, as well as a weekly update and two podcasts from Robert Malcolm on our website WorldFirst.com.au. Our London office also has a daily podcast from Jeremy Cook and Joe McKenna on the World First UK Blog.

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